# Digital sign-in application for rail operations

## 01. About

**SECTOR:**  
  
Transport  
**COMPANY SIZE:**  
1000-4999 Employees

UX/UI Design | Web App Development | Ipad App Development

Sprint created a paperless visitor management system in order to ensure contractors have the correct permit and safety briefings to work on-site. This is critical to maintaining high standards of health and safety. Virgin Trains took the project in-house to deploy across all 17 managed stations.

[Link to website](https://www.virgin.com/virgin-companies/virgin-trains-ticketing)

## 02. The Challenge

Virgin Trains wanted to trial replacing paper with a technological solution to discover **if technology could improve safety.**  
For the trial to succeed, a simple, intuitive user interface was important to make sure that everyone was happy to use the digital approach over the previous paper sheets. It was important to capitalise on the **advantages of technology**, rather than just replacing a paper process with a digital one like-for-like.

## 03. The Solution

Sprint created an iPad sign-in app with a complementary management web app to meet the important health and safety requirements at stations.  
The system allowed frequent visitors to sign-in with a minimal number of taps and ensured that everybody had a valid permit to work on site. When required, the appropriate health and safety videos were played.

## Technology stack

The Technology Stack used to build

Typescript  
  
Google Cloud  
  
Flutter  
  
Java

## 04. The Impact

The trial was a big success with station managers and contractors happy to adopt the digital solution. Virgin Trains gained confidence that health and **safety obligations were being met by viewing reports on the web portal.** The need to maintain 7 years worth of paper records in a filing cabinet room was eliminated.

Adoption across train stations in the United Kingdom

Eliminated the need to maintain 7 years worth of paper records

Health and safety obligations met

#### Continuous Improvement

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